play exchange
play exchange
Share
Add to wishlist
This app is available for your device
play exchange
This app is available for your device
Contact
+91 9864457230
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. You will be sent an OTP, which you must verify to complete the login process. After verification, you can access the app without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal. If you still encounter issues, click on "send OTP" and wait. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your correct KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue quickly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated features without any problems. Once downloaded, you can easily access and play the app.
Q1: What is the minimum withdrawal amount in the play exchange?
This app allows withdrawals starting from a minimum of Rs. 100, which is higher than some other apps. The withdrawn amount is based on earnings from gaming, not bonus rewards. You cannot withdraw bonus money collected, only the money earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which includes linking your Aadhar card, UPI, and saving all relevant bank details. This information is required for verification and further processing. Ensure all necessary details are accurately saved to avoid any discrepancies.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process payments in as little as 30 minutes to 3 hours, depending on the complexity of the transaction. However, occasional payment delays may occur, resulting in a wait time of up to 24 hours. This delay can occur despite the app's overall efficiency in processing payments.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
We recognize that your time and convenience are priceless, and that's why we've designed a seamless and user-friendly interface that can be accessed on a variety of devices. This allows you to play whenever and wherever you want, without any disruptions or limitations. To further enhance your experience, we offer generous welcome bonuses, regular promotions, and a rewarding loyalty program. Our goal is to provide you with a hassle-free and enjoyable gaming experience that meets your unique needs and preferences. Whether you're playing on your desktop, laptop, tablet, or mobile device, we're committed to delivering a high-quality gaming experience that's tailored to your lifestyle.
Our valued customers can take advantage of our generous welcome bonuses, ongoing promotions, and loyalty program that rewards frequent players with exclusive benefits. The program is designed to show appreciation for our loyal customers, offering them a unique gaming experience with enhanced rewards and privileges. In addition to our incentives, our dedicated customer support team is always available to assist with any questions or concerns. Our team is accessible 24 hours a day, 7 days a week, via live chat, email, and phone, ensuring that customers can get help whenever they need it. Whether you're a new or existing customer, our support team is committed to providing prompt and effective solutions to any issues that may arise.